Cannot install game: error opening QuickTime

[Gretchen Guevara]

Hello everyone,
In order to play Where In The World Is Carmen Sandiego, I emulated System 7.5.3. with BasiliskII in Mac OS X, then updated to System 7.5.5. without much issue.

As I am trying to install the game I found on MacintoshGarden, I encounter the following error :



I don't really understand what's the problem there :
- QuickTime seems to be correctly installed in my extension folder
- I draged and dropped the QuickTime powerplug provided in the dowload file, from the Unix folder to Macintosh HD, then to the extension folder, and then I restarted BasiliskII

I looked up the error code but couldn't find anything related.
Do you know what I could try to install and launch the game?
Thank you very much in advance!

[24bit]

Which version do you attempt to run?
I seem to recall the game was running fairly well in both Basilisk II and SheepShaver.
It may be somewhat tricky to find the matching Quicktime the game is looking for.

Do you have the possibility to try in Windows too?
Some games of that time may be easier to run with Windows.

[Gretchen Guevara]

Thank you for the quick answer.

I am trying to run the 3.5 version of the game.
As for the QuickTime version, I don't even know how to find this information.

I don't have a Win 98 emulator, I'll try to look into that.

[Jorpho]

- QuickTime seems to be correctly installed in my extension folder
- I draged and dropped the QuickTime powerplug provided in the dowload file, from the Unix folder to Macintosh HD, then to the extension folder, and then I restarted BasiliskII

I don't understand what you're doing here. Aren't the downloads just zipped .iso files? If that's the case, what was the "QuickTime powerplug" doing in your Unix folder?

In any case, as per https://en.wikipedia.org/wiki/QuickTime , the "Powerplug" is PowerPC code and won't do anything on Basilisk II. Is that the only QuickTime file you have in your extension folder? I might suggest looking for a proper copy of the QuickTime 2.5 installer.

As for the QuickTime version, I don't even know how to find this information.

Using Get Info from the Finder ought to do the trick.

[Gretchen Guevara]

I don't understand what you're doing here.

I must admit that me neither! Sorry if my explanations are confusing.

In the .iso file, there is:

• - Carmen Sandiego installer
  - Desktop folder \ empty
  - Multimedia extension folder
  • - Additional Power Mac Extension folder
    • QuickTime PowerPlug
    
    - Extensions for all Macintoshes folder
    • - QuickTime 2.1
      - Sound Manager
      - System 7.1.x or 7.0 Users
    
    - Miscellaneaous
    • - QuickTime Musical Instruments
      - Sound
      - Vintage Beep
    
    - Readme
    • - Text about how to install QuickTime, QuickTime PowerPlug and QuickTime Musical Instrument. I followed the instructions to drag & drop the icons in the System Folder, then Extension folder
      - Text about how to install Sound Manager and Sound control panel, I followed the instructions
  
  - Carmen Sandiego Readme about troubleshooting and performances

Thank you for suggesting QuikTime 2.5, I just successfully installed it, deleted all the game files, and installed them again. And the error no longer happened!

BUT! Now I am confronted to a new error: when I click the icon to launch the game, a pop up tells me to "Insert the CD in the CD ROM drive then click OK". Thing is I don't have the CD

I can only guess it's about mounting the image, topics (here, here or here) I could find here were about SheepShaver or Power PC.
Do you know what I should do next?

Thank you very much in advance!

[Cat_7]

Bonjour,

Just keep the .iso in the volumes list in the prefs editor. The CD will show up on the desktop (as it did when you installed?) and the game will find it.

Best,
Cat_7

[24bit]

Good to know you got the game running.
For some games titles it may be recommendable to mount the ISO file with this little helper:
http://macintoshgarden.org/apps/virtual ... cd-utility
The Carmen series may not need that to run the game though.

A Windows VM should be last stand only.
If you ever try, do use VMWare, as there is a basic GPU emulated (DirectX 9 or better).
That way games looking for a dedicated GPU will work, where the Mac counterpart (SheepShaver) fails.
Gaming via VMWare running GPU demanding titles will drive you Mac´s core temps pretty high.
Keep an eye on the temp sensors, just in case.
Enough off-topic for now.

[Gretchen Guevara]

Bonjour,

Just keep the .iso in the volumes list in the prefs editor. The CD will show up on the desktop (as it did when you installed?) and the game will find it.

Best,
Cat_7

It's working indeed! Merci beaucoup

Good to know you got the game running.
For some games titles it may be recommendable to mount the ISO file with this little helper:
http://macintoshgarden.org/apps/virtual ... cd-utility
The Carmen series may not need that to run the game though.

I downloaded and installed it, it might be of help some day, thanks a ton!

[Rebelwoac]

Hi I am trying to install a Carmen game as well using Basilisk II, and I have reached the same "Insert the CD in the CD ROM drive then click OK" message. I have tried to understand your response to this problem, but I am afraid I cannot make it work.

There never was a CD icon on my MacOS desktop when I double-clicked the game installer, so I am unsure how to get the CD icon to appear. I'm sure I'm making an inane mistake, but I've tried everything I can think of to adhere to your response and have reached a dead end.

Do you mind explaining your solution to this problem in more detail for dumb dumbs like me?

Much appreciation!

[Jorpho]

There never was a CD icon on my MacOS desktop when I double-clicked the game installer, so I am unsure how to get the CD icon to appear. I'm sure I'm making an inane mistake, but I've tried everything I can think of to adhere to your response and have reached a dead end.

As has been stated:

Just keep the .iso in the volumes list in the prefs editor.

What do you not understand?

[adespoton]

It's possible the iso image is corrupted, so it does not actually get mounted on the Mac OS desktop. However, it's more likely that it isn't properly added to the prefs file.